Privacy Policy
CSS website is owned by Civic Strategic Solutions, the data controller.
We adopted this policy to define how we process information collected by CSS, which provides the reasons we collect certain data. You must read this before using our site. We ensure confidentiality and security for all local government partners.
We protect your personal data and undertake to guarantee its total integrity and security.
Personal information we collect:
When visiting our North American platform, we automatically gather device data including browser details, IP address, and time zone. As you browse, we collect data on the specific strategic pages viewed and the referral terms used to reach us. We classify this as “Device Information.” Additionally, we collect personal data provided during registration—such as Name, Title, and Agency details—to facilitate our consulting agreements and modern governance projects.
Why do we process your data?
Our priority is public sector data security. We process only minimal data necessary to maintain this professional resource. Information collected automatically is used to identify potential security risks and establish statistical insights regarding site usage. This data is never aggregated in a way that would identify a specific representative of a local government body.
You can browse without revealing your identity. However, to access our strategic newsletters or submit a consultation request, you may provide details like your email, name, and municipality. Choosing not to provide this may limit access to specific modernization tools. Users uncertain about mandatory fields are welcome to contact our transparency team at governance@civicstrategic.gov.Your rights:As a resident of our service region, you have these rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights to automated decision-making.
To exercise these rights, please contact us through the North American governance office below.
We process your information to fulfill advisory contracts or pursue legitimate strategic interests. Note that your information may be transferred and stored on secure servers located within the United States and Canada, ensuring compliance with regional data protection standards and civic transparency protocols.
Links to other websites:
Our portal contains links to external government and educational resources. We are not responsible for the privacy practices of these third parties. We encourage you to be aware when leaving our site and to read the privacy statements of every platform that collects personal data.
Information security:
We secure provided information on computer servers in a controlled, professional environment, protected from unauthorized access. We maintain rigorous administrative and technical safeguards to protect against data disclosure in our custody. However, no digital transmission over the wireless network can be fully guaranteed against sophisticated threats.
Legal disclosure:
We will disclose any information we receive if required by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our strategic rights, your safety, or to respond to a formal government request.
Contact information:
To understand more about this Policy or concerning matters of individual rights, you may send an email to